Frequently Asked Questions

Solutions to frequently asked questions about Barchart Trader.

System Requirements
Barchart Trader runs on almost all modern desktop operating systems, and no separate Java installations or software updates are required - Trader has its ow...
Mon, 22 Sep, 2014 at 7:58 PM
How do I configure our firewall to work with Barchart Trader?
IPs and Ports: Barchart Trader needs to talk to the following static IPs and Ports for firewall rules. Please apply all of these listed ...
Sun, 14 Sep, 2014 at 7:58 AM
Can I use Barchart Trader with a Proxy Server or PAC file?
Proxy Information: Barchart Trader tries to disregard custom network settings on the local system, leaving it up to Java to properly route the proxy co...
Mon, 17 Mar, 2014 at 2:58 PM
Can I change the background or theme of Barchart Trader?
1. Click the Application Menu in the upper right-corner of the application and select Settings. 2. Click on Display on the left hand side. 3. Select D...
Wed, 25 Dec, 2013 at 1:26 PM
How do I change the time format from 24 hour to 12 hour?
1. Click the Application Menu in the upper right-corner of the application and select Settings. 2. Click on Application Settings on the left hand side. ...
Mon, 22 Sep, 2014 at 7:47 PM
How do I upgrade my delayed data account to real-time data?
When you are logged into Barchart Trader, there is a link at the top of the application to Upgrade.  Click this link to go to the Upgrade / real-time regist...
Fri, 13 Jun, 2014 at 9:17 AM
How do I change the displayed time for my quotes from the exchange time to my local time?
1. Click the Application Menu in the upper right-corner of the application and select Settings. 2. Click on Application Settings on the left hand side. ...
Tue, 29 Oct, 2013 at 12:20 PM
Does Barchart Trader support keyboard shortcuts?
Yes, Barchart Trader supports keyboard shortcuts. To see the supported shortcuts, click the Application Menu in the upper right-corner of the application an...
Tue, 29 Oct, 2013 at 12:22 PM
How do I use Barchart Trader on multiple monitors?
Barchart Trader supports four additional displays / screens that can be launched. 1. Click the Displays icon found at the bottom right of the applica...
Tue, 29 Oct, 2013 at 12:24 PM
Do I need to install Java to run Trader?
No. Barchart Trader does not require a separate installation of Java.
Tue, 11 Mar, 2014 at 11:08 AM