FAQs

A collection of Q&As about Barchart.com

Flipcharts
Unique to Barchart, Flipcharts allow you to scroll through all the symbols on the table using a chart view. While viewing Flipcharts, you can apply a Chart ...
Tue, 23 Jun, 2020 at 9:21 AM
When is the Commitment of Traders (COT) data updated on the website?
Published every Friday by the Commodity Futures Trading Commission (CFTC) at 3:30 E.T., the COT report is a snapshot of the commitment of the classified tra...
Wed, 15 Jul, 2020 at 1:10 PM
Grain Accounting FAQ's
Grain Accounting  What field in the Admin system is used to link data to our grain accounting provider? We key off “Mobile Phone” which can be found unde...
Wed, 5 Aug, 2020 at 5:20 PM
How to remove EOD email
To remove end-of-day email, log into your Barchart account and follow the steps below. 1. Click on Tools header. 2. Under My Custom Reports section, se...
Mon, 24 Aug, 2020 at 3:54 PM
How to Upgrade Barchart Premier
You can upgrade from a monthly Barchart Premier subscription to an annual or bi-annual subscription by: 1. Clicking on My Account icon located on the upper...
Mon, 24 Aug, 2020 at 4:11 PM
Where To Find the Futures Trading Guide?
The Futures Trading Guide can be located under Futures tab. 1. For U.S. Futures Trading Guide, the guide can be found at this link: https://www.barchart...
Mon, 24 Aug, 2020 at 4:15 PM
How to update credit card?
To update a credit card, please contact Customer Support at: support@barchart.com . Currently, we do not have online account maintenance available.
Tue, 25 Aug, 2020 at 12:20 PM
Will Barchart App sync with Barchart website?
Barchart Watchlists and Portfolios will sync for Barchart app so any changes made, the Barchart app will reflect. Other features like Premium Features found...
Tue, 25 Aug, 2020 at 4:49 PM
Failed Payment
Reaching out on behalf of the Barchart Support Team, when attempting to process your annual Premier subscription the card associated with your order was dec...
Mon, 21 Sep, 2020 at 4:08 PM