Reaching out on behalf of the Barchart Support Team, when attempting to process your annual Premier subscription the card associated with your order was declined. 


Can you confirm if this is a valid payment method? If the card continues to decline, your bank may have declined the transaction for security purposes. Below I have attached our credit card update form which you may send back should you need to add a new payment method.

Alternatively, Barchart accepts annual subscription payments ($199.95) + transaction fees through Paypal at payment@barchart.com


If you wish to pay through paypal, we kindly request you include your Barchart username in the notes so we can easily locate the account. 


Please let me know if you have any questions.