Grain Accounting 

What field in the Admin system is used to link data to our grain accounting provider?

We key off “Mobile Phone” which can be found under Users → Contact Information within the Admin system.

I’m seeing farmer sync errors that appear to be adding a “1” to the front of their phone number.  Is that an issue?

Not at all.  The format of the phone number does not matter, it just needs to be the same phone number.   We just normalize it and add a “+1” to the front of the number in our systems.  The bottom line is that if you are having farmer sync issues it’s likely because the number they entered into the app just doesn’t match the “Mobile Phone” number in your accounting system.

How come instead of “Corn” my producers see “C” or some other commodity abbreviation in their app?

This is because your Marketplace app takes the default commodity code used by your grain accounting system.  Don’t worry, you can easily change this on your side or work with our support team to resolve.  In the Admin system simply navigate to Cash Bids → Commodities and you’ll see a field for “Accounting ID”.  If nothing is set here, then we just use the default characters provided by your accounting provider.  If you’d like to display the commodity “Name” used in the rest of your app, simply enter the code used by your accounting provider for that commodity and bam your app will be styling in no time.

How come instead of “Cedar Rapids” my producers see “1” or some other location abbreviation in their app?

See above  .  This is because your Marketplace app takes the default location code used by your grain accounting system.  In the Admin system simply navigate to Cash Bids → Locations and you’ll see a field for “Accounting ID”.  If nothing is set here, then we just use the default characters provided by your accounting provider.  If you’d like to display the location “Name” used in the rest of your app, simply enter the code used by your accounting provider for that location.